The conversion rate is strictly 1 GP = 1 LP. There are no fees or deductions whatsoever. 10,000 GP converts to exactly 10,000 LP.

No. The conversion is strictly one-way (GP → LP only). Once converted to LP, the points cannot be reversed back to GP on the website. Please convert only the amount you plan to spend in-game.

Log in to your account, click on Support Ticket under Member Panel, choose your issue category, explain the details, and attach screenshots if available.

Our support team responds within 1 to 12 hours. Urgent issues such as payment verifications or stuck accounts are prioritized and handled much faster.

Open the game client, log in with your registered username and password, select an empty slot in character select screen, choose your race (Bulkan, Kailipton, Aidia, Hybrider, Perom), configure appearance and name, then click Create.

Log out of the game, go to your website Member Profile, click the Unstuck Character button. Your character will be safely teleported back to the capital town.